Top 10 Mistakes in Mental Health Care

Very early in my blogging career, I wrote about The Top 10 Mistakes in Eating Disorders Treatment. Bad treatment, however, is not limited to eating disorders. Here are the most common mistakes I have observed in the treatment of other mental illnesses:

1. Failure to conduct a thorough assessment at the beginning of treatment. This contributes to missed diagnoses, incorrect diagnoses, and ultimately to ineffective or inappropriate treatment.

2. Failure to assess for behavioral, lifestyle, and environmental factors that may be contributing to the patient’s symptoms. This generally corresponds with the failure to recommend simple lifestyle changes which have a powerful impact on psychological wellbeing. Sleep deprivation, excess alcohol or caffeine intake, lack of exercise, poor nutrition, and increased stress at work, school, or home create symptoms that appear identical to those of depression and anxiety. For many people, these symptoms can be alleviated by making behavioral changes. For others, psychotherapy and medication may be necessary.

3. Lack of basic, scientifically-sound education for patients and their families regarding the patient’s disorder(s) and the efficacy of various treatment options. It never ceases to amaze me how many patients and families come to me, after months or years of therapy, without a basic science-based explanation of their mental illness, and without ever being informed that evidence-based treatment exists. Perhaps the most common example of this phenomenon is the patient whose four years of previous therapy focused on the “why” or the “root cause” of her mental disorder without providing any symptom relief. Insight is important, but insight itself does not cure mental illness. These patients are not provided with the simple (and in my mind, very liberating) explanation that mental illnesses are caused by certain biological and genetic vulnerabilities which are often expressed when certain environmental circumstances are present. They are not told that, regardless of the reasons why they developed their illness, they can learn skills to help them manage their symptoms and feel better.

4. Failure to use effective, evidence-based psychological treatments (EBT’s). For the majority of mental illnesses, there is research demonstrating which treatments are most effective. The problem is that the majority of therapists do not use EBT’s. There are several reasons for this: A.) Some therapists have not been trained in evidence-based treatments. This is the result of a three-pronged failure: on the part of the graduate programs which do not teach EBT’s, on the part of the therapists who do not take the initiative to keep up with the literature or seek out the proper continuing education courses, and on the part of the state licensing boards, which do not require that therapists learn about or practice EBTs. B.) Some therapists have been trained in EBT’s but choose not to use them because they value their own clinical judgment more than they value science. This is faulty logic, because research shows that statistical prediction consistently outperforms clinical judgment. Translation: therapists are far more effective when they select their interventions on the basis of scientific research (e.g., what works best for most people with this particular disorder) rather than using their own judgment to decide how to help a patient. C.) Some therapists protest: “But EBT’s don’t work for everyone.” Well, of course they don’t. Nothing works for everyone. But if research consistently shows that treatment A is effective for 80% of people with OCD, while treatment B is effective for 25% of people with OCD, and treatment C is based upon a psychological theory but has never been studied scientifically, it’s a no brainer. Use treatment A with OCD patients unless you have a specific, convincing reason not to. It makes no logical, mathematical, ethical, or scientific sense to do otherwise.

5. Insufficient amount or intensity of psychological treatment. Sessions may begin too late in the course of a mental illness; sessions may be held less frequently than needed; treatment may be terminated before the patient is fully recovered; patients may not receive the level of care (e.g., hospitalization, residential treatment, day treatment) that they need in order to recover. Financial issues and insurance limits are largely to blame for this problem. However, our attitudes about mental illness and personal autonomy play a major role as well. I don’t believe in the “least restrictive environment” criterion. I do not believe that a person should have to be imminently suicidal, homicidal, or floridly psychotic to warrant inpatient treatment. I do not believe that residential and day treatment programs should be reserved for those who have had multiple failed attempts at outpatient treatment. I believe that providing intensive, aggressive treatment at initial diagnosis (which often requires more than your typical weekly therapy sessions) would greatly reduce the severity and duration of mental illnesses.

6. Focusing on “underlying issues” rather than symptoms early in treatment. It makes no sense to do intensive psychotherapy with a drug addict while she is high or while she is actively using drugs. Her mental state is too compromised for her to do meaningful psychological work, and the psychological work detracts time and attention away from the most glaring, life-threatening problem: the drug use. This patient would need to go through detox and rehab before she could really benefit from psychotherapy. Similarly, if a person is severely depressed, severely anxious, or engaging in self-injurious behavior, it makes no sense to spend the therapy hour processing inner conflicts or exploring childhood memories. She cannot think rationally or process emotional information accurately while such acute symptoms are present. The first step must be to alleviate the symptoms. To do otherwise simply serves to delay her recovery and prolong her misery.

7. Failure to address underlying issues, if they exist, later in treatment. Once symptoms are under control, it is important to assess for and treat any underlying issues which could make the patient vulnerable to relapse. I do not mean to imply that every patient has deep, dark secrets of trauma or major internal conflicts. Many patients have simpler underlying problems, such as poor communication skills, unhelpful relationship patterns, low self-esteem, perfectionism, unhealthy core beliefs, or overly stressful jobs or home lives. Regardless of the nature of the patient’s issues, they must be treated if the patient is to heal fully and maintain a lasting recovery. Disclaimer: It is a huge mistake for therapists to presume that all patients have serious underlying issues that must be addressed in treatment. This assumption leads to endless exploration of the past, digging around for some buried treasure that often does not exist. This can be a waste of time and money, can lead to over-focus on the past at the exclusion of full engagement in the present, and can actually make patients feel worse. Sometimes a cigar is just a cigar.

8. Over-prescribing, or inappropriately prescribing, psychotropic medication. A lot of this has to do with insurance companies and financial issues: it is cheaper to medicate than to treat holistically with psychological therapy, at least in the short term. We know that for many mental illnesses, certain evidence-based psychological treatments are more effective than medications (i.e., DBT for borderline personality disorder, CBT, ACT, and exercise for mild to moderate depression, exposure and response prevention for OCD, behavior therapy for panic disorder, CBT-E for bulimia nervosa). And yet many patients are medicated for these illnesses without being offered psychological treatment, and without being informed that certain psychological treatments for certain conditions are actually superior to medication. Recent statistics show that 80% of prescriptions for psychotropic medications are written by general care physicians (internists and pediatricians). This appalls me. While GPs are allowed to prescribe psychotropic medication, they lack specialized training in the diagnosis and treatment of mental illness. The ideal situation is for a psychiatrist to prescribe the psychotropic medication, follow up with the patient regularly to monitor her response to the medication, and remain in close contact with the patient’s GP and therapist in order to ensure seamless coordination of care.

9. Failure to involve family members in a young patient’s treatment. Yes, the primary developmental task of adolescence is separation / individuation. But this developmental reality in no way precludes involving family members in an adolescent’s treatment. I believe that a child or adolescent’s treatment works best when family members are fully informed and actively involved. The patient may be with the therapist for 1 hour a week, but she is with her family for the other 167 hours. Therapists are most effective when they strengthen a family unit (rather than weakening it by pointing the finger of blame), communicate openly with parents (rather than hiding behind the cloak of confidentiality), and provide them with tools to help their children (rather than urging them to back off). Therapy is temporary; family is forever.

10. Blaming patients, either subtly or overtly, for their mental illnesses. This causes so much harm. Many therapists are of the opinion that if patients just tried a little harder, dug a little deeper, or stayed in therapy just a few months (or years) longer, they would get better. Patients are often held responsible for their own lack of therapeutic progress (Remember the old joke – “How many shrinks does it take to change a light bulb? Just one, but the light bulb has to WANT to change”). As a result, patients blame themselves when they do not recover. Guilt is paralyzing and depressing and disempowering. In what other illness would a patient be held responsible for her lack of improvement? Obviously, therapy is a collaborative process which requires tremendous courage and dedication from the patient. That said, the therapist is responsible for providing the patient with effective treatment and guiding her towards recovery.

What’s Wrong With Mental Health Care in America?

Just about everything.

I can sum up our country’s mental health care problem in one sentence: Failure to provide local, high-quality, comprehensive, affordable, evidence-based mental healthcare for every American citizen, at the appropriate level of intensity, for as long as necessary for full recovery and relapse prevention.

Few Americans have access to local high-quality, evidence-based mental healthcare. Some people find mental health care cost-prohibitive. Others struggle to make ends meet, dipping into their savings, wiping out their retirement accounts or college funds in order to afford appropriate mental health treatment for themselves or their loved ones.

Societal ignorance is partially to blame for this problem. Although “the stigma” of mental illness has allegedly been reduced in recent decades, I see it all around. Like racism and sexism, the stigma of mental illness is perhaps less overt now than it was in previous generations, but it is alive and well today in all of its subtler forms. Many insurance plans do not provide coverage for mental health care. This conveys the message that mental health treatment somehow optional, unimportant, or extracurricular. The brain is arguably the most important part of the body, so why should treatment of brain diseases be viewed as less essential than ophthalmology, endocrinology, or dermatology?

Even more infuriating to me is the reality that mental illness itself is not nearly as stigmatizing as GETTING TREATMENT FOR MENTAL ILLNESS. Consider the following:

• As a graduate student, I read about a medical insurance policy that parents of college students can take out for their children. This policy allows parents to receive a full tuition refund if their child withdraws from school mid-semester for medical reasons. However, the policy specified that, if the student withdraws due to “a nervous or mental disorder,” the parents would receive only a 60% refund. The implication here, as I see it, is that students with mono or renal failure or cancer have “legitimate” illnesses that are neither their fault nor their choice, whereas students with bipolar disorder or anorexia nervosa or major depression are at least partially to blame for their problems, which are seen as less “real,” and they could stick it out for the rest of the semester if they really wanted to. This policy creates a situation in which students struggling with severe mental illnesses feel pressured to remain at school, away from their primary support system, with inadequate treatment, for the duration of the semester, rather than returning home to their families to recover and pursue more intensive treatment.

• Many universities require students who have been out on medical leave for mental health reasons to have a readmission assessment with a mental health professional before being permitted to matriculate once again. Students who were out on medical leave for physical illnesses are not required to submit to a physical exam upon their return to school.

• In the state of Florida (and perhaps in other states), aspiring attorneys must answer a question on their bar application asking whether they have had treatment for a mental disorder. [OBJECTION, YOUR HONOR! RELEVANCE?] If they answer “yes” (and they must answer truthfully under penalty of perjury, they must submit a letter to the bar from their treatment provider describing the nature of their symptoms and course of treatment. Law school is a virtual breeding ground for depression, anxiety, substance abuse, and various stress-related ailments, but many law students will not seek treatment because they don’t want their law careers to be jeopardized by answering “yes” to that question. And I can’t say that I blame them.

• Some adoption agencies, particularly those that deal with international adoptions, categorically refuse to consider individuals who have been diagnosed with or treated for any mental disorder as potential adoptive parents. For example, taking medication for any mental illness, including anxiety or depression, automatically disqualifies hopeful adoptive parents from adopting Chinese orphans. Because, of course, isn’t it better for a child to grow up in an impoverished orphanage without access to modern medical care or higher education, rather than in a loving, stable home with a dad or mom who has responsibly sought treatment for A VERY COMMON, VERY TREATABLE MEDICAL CONDITION? Notably, having an undiagnosed, untreated mental illness does not disqualify potential adoptive parents from adopting Chinese orphans. This policy clearly discriminates against those who have sought treatment.

• Receiving mental health treatment is potentially damaging to a soldier’s military career. This creates a catch-22, because the very act of serving in the military during times of war is a huge trigger for mental illnesses like PTSD, depression, and substance abuse. Few people escape from deadly combat without some mental scars. Yet seeking treatment and risking a diagnosis of a mental disorder is too risky, and too humiliating, for those who have made a career out of protecting and defending our country.

In each of these instances, people who do not seek treatment for their symptoms seem to have a distinct advantage over those who do. For what other disease is it preferable to stay sick than to get healthy? People with mental illnesses who receive good treatment obviously fare better, on the whole, than those who receive no treatment or insufficient treatment. The ultimate irony here is that many people who have been treated for mental illnesses are at least as “mentally fit” as people without mental illnesses, if not more so, BECAUSE they have been through treatment. In general, those who seek out and receive good mental health treatment tend to develop more self-awareness, better coping skills, and a more positive perspective. Certainly these qualities are beneficial to a student, an attorney, a parent, or a soldier.

The National Institute of Mental Health estimates that more than ¼ of American adults suffer from a DSM-IV diagnosable mental disorder in any given year. Further, mental disorders are the leading cause of disability in the US and Canada for individuals ages 15-44. Most upsettingly, only 41% of Americans with diagnosable mental disorders have received any mental health treatment at all in the previous 12-month period. The vast majority of mental illnesses are treatable and manageable – and some are even curable – when the patient receives appropriate care. Imagine how many lives are destroyed, how much productivity is lost, and how much suffering is perpetuated not by mental illness per se, but by people’s refusal or inability to get proper mental health care.

At times, the state of affairs in mental health care looks so bleak that I ask myself why I have chosen this field. My conclusion: the awful state of mental health care is precisely the reason why I have chosen this field. As I ponder this issue, I am reminded of an inspiring quotation from Neale Donald Walsch: “Be a light unto the darkness, and curse it not.” I’m doing my very best to be a light unto the darkness. It’s the “curse it not” that I find much more challenging.

Jagged Little Pills

More Americans than ever before are taking psychotropic medication. The number of people on antidepressants doubled between 1996 – 2006, yet the number of people seeing mental health professionals declined during that time period. Over 80% of prescriptions for psychotropic drugs are written by primary care physicians. I find these trends a little hard to swallow.

The overuse of psychotropic medication and the corresponding underutilization of behavioral and psychosocial treatments are disturbing on several levels. First, these trends are clearly driven by greed and profit. It serves the financial interests of the pharmaceutical industry and the insurance companies to minimize patient contact with healthcare professionals, even at the expense of quality of care. Pharmaceutical companies, with their numerous advertisements on television, on the internet, and in magazines, have the potential to reach a very large number of consumers.

Second, clients are not fully informed about all of their treatment options. More information is usually better than less information. The problem, however, is that most Americans don’t have the education and training to understand this information, nor should they. It is up to the professionals to use their knowledge and expertise, as well as their clinical judgment, to decide whether, when, and what medication to prescribe for a particular patient. That’s the way it should be. Remember the good old days when your doctor told YOU which medications you should take? Now, the commercials use cartoon neurotransmitters and wind-up dolls and present overly-simplified portraits of recovery from depression, while urging you to “Ask your doctor” how the drug du jour can help you. Another ad reads: “Taking an antidepressant? Still having symptoms of depression? Adding Abilify to your antidepressant may help.” The benefits are exaggerated and the serious side effects are downplayed. The ad does not tell you that psychotherapy, lifestyle changes, increased social support, improved nutrition, regular exercise, and adequate sleep are also likely to help. But hey, who has time for all of that? And when is the last time you saw a TV commercial touting the benefits of Dialectical Behavior Therapy? The result of this advertising is that patients go to a psychiatrist who quickly prescribes a medication after a brief evaluation and, in most cases, does no psychotherapy whatsoever. Even worse, the majority of patients will go to their primary care physician who, after a five or ten minute conversation, prescribes the psychotropic medication that the uninformed client saw on TV last night or the one of which she has samples left over from yesterday’s drug representative’s visit. There is usually minimal, if any, follow-up care, and many of these patients are maintained on a dosage of medication that is so low that it results in no therapeutic benefit whatsoever. Except maybe a placebo effect.

Third – and this point is closely related to my first and second points – clients are not getting adequate, quality mental health care. For many mental illnesses, such as panic disorder, bulimia nervosa, mild depression, generalized anxiety disorder, and PTSD, certain forms of psychotherapy are more effective than medication. For other mental illnesses, such as recurrent major depression, the combination of psychotherapy and medication generally produces the best outcome. In many cases, adding psychotherapy to medication treatment allows clients to take fewer medications and lower doses of medication. Clients who receive a combination of psychotherapy and medication are less likely to relapse when the medication is discontinued, compared to clients who are treated with medication alone. The benefits of good psychotherapy are long-lasting and, in some cases, curative. In contrast, medication is merely palliative, and its benefits usually fade once it is discontinued. For certain conditions, such as bipolar disorder, schizophrenia, and recurrent major depression, medication is clearly indicated as a necessary component of treatment and should be started immediately after diagnosis. Even in these cases, medication alone is often insufficient. Clients’ symptoms can be reduced even further, and their quality of life improved even more, when psychotherapy is combined with medication.

Finally, the fact that psychotropic medication is grossly over-prescribed and over-marketed seems to trivialize the experience of people who genuinely need psychiatric medication. Many times, I have raised the issue of psychiatric medication with clients whom I think can benefit from it. Many times, they have responded: “Oh, no. I don’t want to take a happy pill.” Or “No, I don’t want to use medication as a crutch.” Or “I don’t want to become dependent on something.” Or “That’s the easy way out.” I believe that our society’s nonchalance regarding psychotropic medication is directly responsible for some clients’ aversion to it. However, the fact that psychotropic medication is prescribed at the drop of a hat does not negate the reality that some people genuinely need it and some people truly benefit from it.

My own experience as a therapist has reinforced what I have learned by studying the research. My views on psychotropic medication can be summarized as follows: medication can be a very helpful adjunct to psychotherapy for clients who clearly need it. In other words, while I am by no means anti-medication, I am somewhat conservative in my approach to it. Case in point: although virtually all of my clients have a diagnosed mental illness, only half of them are taking psychotropic medication. For most clients, the first form of treatment should be psychotherapy focused on improving self-care, making lifestyle changes, acquiring coping skills, improving symptoms, and dealing with interpersonal issues. Medication may be introduced as an adjunct to therapy if the client does not make substantial improvement with therapy alone. I have seen many clients make marked improvements or recover completely without ever taking psychotropic medication. With clients for whom medication is clearly indicated (e.g., those with bipolar disorder), I will refer them to a psychiatrist immediately while also emphasizing that therapy, behavioral interventions, and self-care are important aspects of treatment as well. I don’t like my clients to take psychotropic medication prescribed by their family doctor for all of the reasons mentioned above. If a client comes to me on a psychotropic medication prescribed by their family doctor, I explain the importance of seeing a psychiatrist (e.g., they have specialized training in psychiatric illnesses and are more knowledgeable about psychotropic medication, they provide more thorough evaluations and better follow-up care than general practitioners) and I provide them with psychiatric referrals.

In order to rectify this situation, I believe that the following things must happen:

1.) Primary care physicians should not prescribe psychotropic medications. Instead, they should identify those patients who may have a mental illness and refer them to a psychologist or a psychiatrist for treatment.
2.) Psychiatrists should fully inform patients about the risks and benefits of taking medication, the risks and benefits of not taking medication, and scientifically-sound information on the effectiveness of medication. In addition, psychiatrists should inform patients about the effectiveness of various forms of psychotherapy, either in lieu of medication or in addition to medication. Psychiatrists should only prescribe medication to patients who are also in therapy.
3.) Psychologists and other therapists should be conservative in referring patients for psychiatric treatment and in recommending psychiatric medication.
4.) The pharmaceutical companies should stop advertising to consumers. They can still market themselves to physicians and mental health practitioners, since these professionals have the training and knowledge to use this information appropriately.
5.) Insurance companies should provide coverage for psychotherapy that is equal to the coverage they provide for psychotropic medication. Likewise, insurance companies should reimburse psychologists and other therapists at the same rate as psychiatrists.
6.) Every American should have access to local, affordable, quality, evidence-based psychotherapy.

Optimistic? Yes. Idealistic? Yes. Impossible? Absolutely not. It may not happen anytime soon, but for now, I can practice what I preach and apply my philosophy to my own clinical work.